At Outdoor Living Today we strive to create gazebos, sheds, playhouses and pergolas that are functional, durable, attractive, and above all, represent good value for our customers. Our products are designed so that the average person with limited building skills can assemble them. OLT is a member of the Waldun Group.
Established in 1974, The Waldun Group is comprised of the: Waldun Forest Products Partnership, one of the world’s largest cedar roofing mills; Stave Lake Cedar Mill, a premium sidewall shingle mill; Twin Rivers Cedar Products, a Western Red Cedar Lumber Association (WRCLA) member sawmill; and Outdoor Living Today.
The OLT Customer Care Team
Greg is a partner at Outdoor Living Manufacturing Ltd. He has been in the forest industry for over 30 years and an owner at OLM for over 10 years. He attended British Columbia Institute of Technology and graduated from Wood Products Manufacturing with a focus on marketing in 1991.
Ute has been managing the Customer Service Department at Outdoor Living Manufacturing Ltd for 8 years. She enjoys spending time with her family, and home renovating and design projects which help her with a variety of customer questions.
Pam has been the Office Administrator at Outdoor Living Manufacturing for 10 years now.
She enjoys time with her family, volunteering, kayaking, hiking and reading in her spare time.
James is OLT’s marketing guy. He brings over 20 years experience in online and offline marketing. James enjoys time with his family and is an award winning musician.
Old-fashioned Customer Service
Many people think of internet businesses as remote and online but at OLT, we think the phone is still important. Many of our customers still want to pick up the phone and talk directly to one of our staff. In fact, all customers who purchase from OLT will receive a phone call from us.
We believe shopping online, when paired with old-fashioned values of customer service, is not only convenient, but can and should be a pleasant experience.