FAQs - OLT

Great savings on a huge variety of products while limited supplies last.

FAQs

ONLINE SCAMS - Facebook/Shopify

Yes these are scams. There are currently scams happening on Facebook that try to sell our products for $143, $197, $97, etc.

We recommend you buy our products directly from www.outdoorlivingtoday.com or from a trusted big box vendor. You can report these scams to https://www.usa.gov/stop-scams-frauds
What kind of stain should I use?

Check with your local paint store and ask for a stain/paint which is compatible with Western Red Cedar. Please mention that the Cedar has been dried and does not need to be ‘cured’.

How much are your products?

Product prices can be found by going to the ‘Products’ tab in the navigation menu and choosing a category of your choice under ‘Our Cedar Kits’.

Is shipping included?

Yes. Shipping is included to serviceable areas. If you live in remote areas, there may be additional charges. Please call 888 658-1658 if you are concerned.

Additionally, a fuel surcharge of 5% may be added to your order due to supply shortages and the rising cost of fuel outside of OLT’s control.

 

We apologize for any inconvenience this may cause. 

 

If you have any questions feel free to reach out to our customer support at +1 888-658-1658 for more information. 

Where to find the assembly manual and hardware kit?

If you have received our product packaged in multiple boxes, you will find the assembly manual and the hardware kit in the box marked No. 1

If you have received our product packaged on a pallet, you will find the assembly manual and the hardware kit on the bottom of the pallet. Please remove all the components while checking them off on the packing list which stapled to the top of the pallet. The hardware package and assembly manual is on the very bottom of the pallet. Please see the video below of how to cut and use the hardware kit efficiently.

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